Categories & the real world
One of the main challenges with creating any categorisation system is to make sure it collects what you need and matches up to the real world.
Here’s a list of single-select items I just came across on an otherwise-decent survey for a hotel where I recently stayed:
- Household with children no longer home
- Couple, no children
- Household, with children
- Single, no children
Firstly, I wonder how it is useful to them to know about my family situation. But secondly, where do I fit? Right now I’m single, with a child who lives with me half time. That so doesn’t fit into any of those categories…
