Do your IT projects fail?
Alex has written a very clear guide to the way IT projects should be run to create more usable products and reduce failures and blowouts. If you are stuck in a cycle of IT project failures, go read it - he’s a smart fellow who knows what he’s talking about and doesn’t hesitate to do what needs to be done:
Usable methods : a convoluted practitioners haphazard narrative for usability good-enough practice
