Which mapping is natural?
I’ll tell you something embarrassing - I always press the wrong button to change the channel on the TV remote control. My husband set it up very thoughtfully - the ‘up’ button goes numerically up through the channels - 1 press for each takes me through channel 1, 7, 9, 10, 28 (our 5 free to air channels), and the ‘down’ button goes down through the channels. But I always get it wrong.
He’s done exactly the right thing - up to increase, down to decrease. So why do I get it wrong? I finally figured it out today.
The TV guide that I use is laid out with the channels going down the page, in a table. Channel 1 is in the first row of the table, channel 28 is in the last row. Sounds sensible - numerical order, top to bottom (they only list the channel names, not the numbers, which is why I didn’t include an image, but the name-number match is ingrained).
So what I’m doing is not cycling numerically through the channels, I’m cycling through my memorised visual of the TV guide - if I want to go from channel 1 to 10, I press the ‘down’ button.
Thank goodness I figured that out…
March 30th, 2004 at 10:44 pm
…but will it stop you pressing the wrong button?
March 31st, 2004 at 9:19 pm
I’ll tell you when I next watch TV - but don’t hold your breath, it’s not a common occurrence.
April 5th, 2004 at 4:10 pm
So figuring it out didn’t help any - I still do it…
April 9th, 2004 at 12:54 am
I love that! I can never work the TV remotes either. There are three (for the DVD, TV and Cable box — I know — “get a universal”)… I can never remember which one is for what… they all look alike! The whole family makes fun of me.
I don’t really care. For the most part I hate TV and don’t leave the computer enough to form new habits.
And anyway, the family would lose a great source of entertainment if ever I figure it all out.
April 14th, 2004 at 9:41 pm
Hold the remote sideways, so that “up” is to the right.
April 14th, 2004 at 9:52 pm
That is a truly excellent suggestion! The right/down mapping would work OK I think…
April 18th, 2004 at 6:40 pm
Donna, this is a great example of a mental model and the effect on subsequent design. One more anecdote to add to the swag of tricks.