DonnaM » Blog Archive » I love user research

I love user research

Gosh I love doing user research. It is great talking with real users, learning about how they work, looking at all of the things they have around their desks, learning about their workarounds.

I love it so much that having to stay in a really little hotel room (I swear, when I described it as a shoebox to a friend today, I was only exaggerating a little) with no decent food, a hard bed and hard pillows, still didn’t ruin my day.

The only downside about user research is that it is really draining. After 3 sessions in a row this morning, I caught myself not knowing whether I had asked a question already, and knew it was time for a break. And after transcribing comments from tape all afternoon, I think it may be time for another.


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